Returns & Exchanges
At Scoots, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy on all unworn fashion items. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your parcel.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing