Frequently Asked Questions
Everything you need to know about shopping with Scoots.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental US. We also offer expedited shipping options at checkout if you need your new look sooner.
Do you ship internationally?
Yes, Scoots ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my Scoots apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the interior label of each item.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Shop Pay' installments for those who prefer to buy now and pay later.